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Privacy Policy

WM Garage Doors are committed to maintaining the security of your privacy.

What we do with your personal data.

Visitors to our Website

Any Personal information submitted through our website will be treated as confidential and sensitive data. Calls to our company may be handled by our GDPR compliant call centre, who will send us details of your call to us by encrypted email.

Following your initial contact, we will contact you, usually by phone, to deal with your specific request. This may include a visit to your home or premises for the purposes of a sales call or site survey. Once we finish our meeting, we will not contact you again unless you have specifically agreed to do so, or to fulfil a contract with you, unless you contact us again.

If we provide a written quotation, we will keep a copy of that quotation for a minimum of 6 years, we do this so that should you contact us again, it may be unnecessary for us to have to visit for a site survey. If you buy from us, we will keep your details on a physical file. All quotations and orders are kept in our office and out of hours, these will be kept locked in our offices. (We may also keep these records electronically on a GDPR compliant CRM system, which will be kept secure by our chosen software partner)

Or website does not store personal data, our web server logs your IP address for tracking and analytics purposes but are not used to identify you individually, we use Google Analytics and Google Adwords to help us improve our service to you. We set cookies so you should be aware of our Cookies Policy

We may ask you for consent to use a photograph of our work on your property for marketing purposes, if you don’t want us to, we won’t use it.

We do not sell or pass on your details to any other company or organisation unless required to do so to comply with the law.

Links to Other Web Sites

This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

If you have a complaint, In the first instance, please contact us with the nature of your complaint.
You also have the right to contact the UK’s supervisory authority, this is the Information Commissioner’s Office.

Your rights

At any point whilst West Midlands Garage Doors Limited is in possession of, or processing your personal data you have the right to:

Request a copy of the information that we hold about you.
Correct data that we hold about you that is inaccurate or incomplete.
In some circumstances ask for the data we hold about you to be erased from our records.
In certain conditions a right to restrict the processing of your data.
Have the data we hold transferred to another organisation.
Object to certain types of processing.

In the event that we refuse your request of access, we will provide you with a reason as to why, which you have the right to legally challenge.

Listed below are the type of information you can request:

Contact details of the Data Protection Officer.
Categories of personal data collected, stored and processed.
Recipient(s) that the data is/will be disclosed to.
How long the data will be stored.
Information about how to withdraw the data held about you.

All requests for personal information we hold about you should be made to [email protected] or in writing to us at the address below. Prior to releasing information you will need to provide one of the following forms of identification: National ID card, driving licence, passport, birth certificate and a utility bill not older than three months. A minimum of one piece of photographic ID listed above and a supporting document is required. If we are dissatisfied with the quality of the documents, further information may be sought before personal data can be released.

Andrew Beddow
West Midlands Garage Doors Limited,
Walsall Garden Centre,
Sutton Road,
Walsall,
WS9 0QH

Changes to this Privacy Notice

We keep our privacy notice under regular review. This privacy notice was last updated on 16 May 2018.[/vc_column_text][/vc_column][/vc_row]